Mike Shook

Profile

Information Systems Administrator with a background in all aspects of the corporate data center, on-site as well as virtual
Project Manager with a proven record of spearheading projects to increase operational efficiency and resilience while maintaining a high level of organization and a focus on results
Team Leader with over 20 years of experience coaching and mentoring teams of 2 to 15 employees
Trainer with exceptional documentation, communication, and knowledge transfer skills
Cybersecurity Professional with experience in all aspects of securing IT systems and users
Solution Architect proficient in problem solving and non-traditional methodology
Website Designer and Operator with expertise in all aspects of building and managing websites and related technologies
Software Designer versed in both desktop and web applications, including RESTful APIs
Information Object Creator having defined a custom data transmission and storage format as well as a schema for delimited or fixed-width formatted data

Professional Certifications

Associations

Employment

Barrett Distribution Centers

(May 2014 - Present)

IT Practice Owner - Cybersecurity and Compliance

(February 2023 - Present)

Oversee all cybersecurity related efforts including the cybersecurity program, risk management, and vendor management
Serve as Barrett’s expert on cybersecurity protection, detection, response, and recovery
Act as Barrett’s point of contact for all cybersecurity audits and reviews
Assume technical leadership role and support for day-to-day cybersecurity related activities
Provide technical leadership and subject matter expertise to multiple cross functional/virtual teams to strategize, plan, and execute the company-wide framework for cybersecurity and compliance
Detect and mitigate cybersecurity incidents and vulnerabilities, and coordinate all incident response activities
Ensure that proper cybersecurity monitoring and threat detection processes and systems are in place
Define, document, and ensure compliance to cybersecurity related processes, policies, and procedures

Senior Administrator - Supporting Systems & Architecture

(April 2021 - February 2023)

Full Administrator for Amazon Web Services
All the responsibilities of Administrator - Supporting Systems & Architecture

Administrator - Supporting Systems & Architecture

(November 2017 - April 2021)

Responsible for the administration, development, documentation, support, and maintenance of supporting systems
Domain Admin for Active Directory
Database Administrator for MS SQL Server
Capture business data from a variety of Software as a Service and Cloud platforms to allow for holistic systems data analysis
Design and implement custom business logic based data checks and alerts to validate and maintain the data for Core Business Systems
Design and implement custom Heartbeat, Smoke and End-to-End tests to ensure full availability and functionality of Core Business Systems
Design and implement custom software or data solutions to enhance functionality of Core Business Systems

Sr. EDI/Integration Analyst (Team Lead - Integration OPS/DEV)

(May 2014 - November 2017)

Work with customers and vendors to design solutions for B2B and B2C data integration
Design custom software or integration solutions to enhance functionality of deployed applications
Prepare functional documentation and process documentation
Provide peer training, both on new technologies and for existing technologies for new associates

Omega Tower Design Partners

Owner and Principal

(June 1999 - Present)

Developer of Data Formats and Schemas
Provide full internet services and websites for individuals and organizations
Author of Applications for Desktop and Web, including RESTful APIs

mindwrap, inc.

Implementation Specialist

(October 2013 - May 2014)

Trained end users in application usage, interface, database, installation and setup
Assisted end users in identifying possible business process that the Optix software could assist with and how they might be implemented
Wrote VB6 application that interfaces with Optix Workstation using COM object calls for major client to provide custom file processing and interface
Assisted in design of custom Optix Workflow and processes for major client
Implemented first live install of Optix COLD 8
Performed final end-to-end testing of Optix COLD 8
Design and implement proof of concept software to allow Zendesk to access Optix Archive Server objects

Saddle Creek Logistics Services

(May 2002 - April 2013)

Senior Systems Analyst - Data Integration

(August 2010 - April 2013)

Architect and implement installation of Extol Business Integrator
Provide System Testing and Upgrade Support for all major corporate software upgrades and conversions
Provide peer training, both on new technologies and for existing technologies for new associates
Continue all duties of Systems Analyst - Data Integration

Systems Analyst - Data Integration

(August 2007 - August 2010)

Work with customers and vendors to design solutions for B2B and B2C data integration
Work with internal departments to design solutions for A2A data integration using MS SQL stored procedures, Fortra Automate Desktop, DTS, SSIS and MicroStategy NarrowCast
Design custom software or integration solutions to enhance functionality of deployed applications
Conceive and implement automation solutions to enhance end user productivity
Prepare training manuals, functional documentation and process documentation

Technical Analyst - Business Continuity

(August 2004 - August 2007)

Implemented and managed Off-Site Recovery Data Center
Designed and managed the Business Continuity and Disaster Recovery systems
Maintained and operated the Corporate Data Center
Wrote custom business software and databases using Crystal Reports, Visual InterDev, MS SQL Server, MS Access, MS FrontPage
Responsible for equipment purchase quotes and maintenance of vendor relationships
Performed high level Business Impact Analysis to identify key issues and risk factors

Technical Analyst - RF Systems and User Support

(May 2002 - August 2004)

Maintained RF terminals and all RF equipment
Maintained and operated the IT infrastructure and servers for the Macon, Villa Rica and Atlanta facilities
Responsible for equipment purchase quotes and maintenance of vendor relationships
Responsible for the relocation of the company office and all IT infrastructure to a different facility
Managed local interactions with a major client including remote printing, VPN, EDI
Maintained and resolved equipment lease agreements and obsolete equipment sell offs

Bandit Lites, Inc.

(October 1993 - October 2001)

Computer Technician

(January 1996 - October 2001)

Assisted The Director of Computer Resources with the corporate computer system
Assisted The Director of Computer Resources with corporate internet needs
Designed, wrote for and maintained all of www.BanditLites.com and sub-webs
Wrote for and maintained Bandit Lites, Inc. corporate intranet site and sub-webs
Maintained and programmed NEC Electra Elite phone system
Repaired and maintained touring gear that uses stand alone computer equipment with various software including ColorCue, MotoData, Light Jockey, Martin TrackPod, ETC Systems Status Cue
Assisted The Director of Research and Development with design and implementation of corporate projects
Assisted management with multi-media needs

Lighting Technician

(October 1993 - April 1994, October 1994 - June 1998)

Road technician for one-offs and local theatrical shows
Tested and prepared all equipment needed for lighting packages including moving lights, standard light, control consoles, dimmers, cables, special effects
Troubleshot and maintained all equipment
Finalized paperwork for lighting packages, both internal inventories and all show files
Certified ETC Cyber Light and Intellabeam Warranty Repair Technician
Lighting Designer; Lighting Director; Lighting Board Operator for one-offs
ETC: Moving Lights Programmer and Operator for one-offs

Education

Bachelor of Fine Arts in Theatre Arts

State University of New York, College at Fredonia

Concentration in Technical Design and Production

(1991)

May 1989 Outstanding Senior in Production
May 1988 Outstanding Achievement and Contribution to the Theatre Arts Department